Refund & Cancellation Policy

Appointment Cancellation Policy

Appointments may be canceled or rescheduled without charge if notice is provided at least 24 hours in advance.

Appointments canceled with less than 24 hours’ notice, missed appointments (No-Shows), or failure to attend a scheduled appointment may result in the loss of the treatment session or any applicable booking deposit, at the clinic’s discretion.

Refund Policy

All sales are final.

L’Y Pure Glow Medical Aesthetics does not offer refunds on:

* Treatments
* Treatment packages
* Memberships
* Gift cards
* Products
* Deposits

Exchange Policy

We offer Exchange Only.|

Products may be exchanged only if they are unopened, unused, and in their original packaging, subject to management approval.

Opened or used products cannot be exchanged.

Treatment packages, memberships, gift cards, and services are non-refundable and non-transferable unless required by applicable law.